Privacy Policy
Your privacy is important to us. This policy explains how UpDrafted collects, uses, and protects your personal information.
Last Updated: January 2025
1. Introduction
Welcome to UpDrafted ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website, mobile applications, and/or any related services (we refer to them collectively in this Privacy Policy as the "Services").
Age Requirement: You must be at least 13 years old to use our Services. We do not knowingly collect personal information from children under 13.
Our goal is to facilitate connections between student-athletes and college athletic programs. This policy outlines how we handle your data in pursuit of this mission, including our encrypted messaging system and premium features that require enhanced activity tracking.
2. Information We Collect
We collect only essential information needed to operate our platform and provide our services.
Information we collect includes:
- Personal Information Provided by You: Name, email address, phone number, date of birth, physical address, academic information (GPA, test scores, school name), athletic information (sport, position, stats, videos, awards), profile picture, and other similar data.
- Encrypted Messages: All messages sent through our platform are encrypted for your privacy and security. These encrypted messages are stored securely and are only accessible by our moderation team when a report is submitted.
- Usage Data: We collect basic usage data to improve our platform, including page views, feature usage, and interaction patterns. This data is kept internal to UpDrafted and used solely to enhance your experience.
- Automatically Collected Information: IP address, browser type, operating system, access times, and device information when you access our Services.
Data Privacy: All data is stored securely and kept internal to UpDrafted. We do not sell or share your personal information with third parties for marketing purposes.
3. Encrypted Messaging System
We take your privacy seriously with our encrypted messaging system:
- End-to-End Encryption: All messages sent through our platform are encrypted using industry-standard AES-256 encryption protocols, ensuring that only intended recipients can read your communications.
- Limited Access Policy: Encrypted messages can only be accessed by our safety team in specific circumstances, including reported harassment, inappropriate behavior, or other safety concerns that threaten user wellbeing.
- Safety-First Approach: While we respect your privacy, we reserve the right to decrypt and review messages when investigating legitimate safety reports to protect all users, particularly minors on our platform.
- Transparent Process: Any access to encrypted messages follows a documented internal process and is limited to qualified safety personnel who have signed confidentiality agreements.
- Retention Policies: Encrypted messages are retained for safety monitoring purposes and may be preserved longer when involved in safety investigations or legal proceedings.
- User Reporting: Users can report concerning messages or behavior, which may trigger a safety review that includes accessing relevant encrypted communications.
By using our messaging system, you consent to this safety-focused access model as necessary for maintaining a secure environment for all users.
4. How We Use Your Information
We use personal information collected via our Services for a variety of business purposes described below:
- To facilitate account creation and authentication.
- To provide and operate the Services (e.g., display athlete profiles to college programs, allow programs to search for athletes).
- To manage user accounts and provide customer support.
- To facilitate connections between athletes and college programs.
- To maintain our encrypted messaging system and investigate safety reports when submitted.
- To analyze website activity and usage patterns to improve our platform and user experience.
- To send administrative information, such as changes to our terms, conditions, and policies.
- To personalize and improve your experience on our Services.
- For our business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns.
- To send you marketing and promotional communications if you have opted in. You can opt-out of our marketing emails at any time.
5. Sharing Your Information
We may share your information in the following situations:
- With College Programs: If you are an athlete, your profile information will be visible to registered and verified college coaches, recruiters, and scouts using our platform.
- With Athletes: If you represent a college program, your program information and contact details (as provided) may be visible to athletes you interact with.
- Premium Feature Sharing: If you have premium features, your profile view activity may be visible to other premium users whose profiles you view, and their activity may be visible to you.
- With Service Providers: We may share your information with third-party vendors and service providers (such as hosting providers and email services) who perform services for us or on our behalf.
- Safety and Security: We may access and share encrypted message data and activity logs when investigating reports of harassment, inappropriate behavior, or other safety concerns to protect our users.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or legal process.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
6. Data Security and Safety Measures
We implement comprehensive security measures to protect your data:
- Encryption: All messages are encrypted using industry-standard encryption protocols to protect your communications.
- Access Controls: Strict access controls ensure only authorized personnel can access user data, and only for legitimate safety or support purposes.
- Safety Monitoring: We monitor platform activity to identify and prevent potentially harmful or inappropriate behavior patterns.
- Data Minimization: We collect only the data necessary to provide our services, with enhanced collection limited to premium subscribers who have explicitly consented.
- Secure Storage: All user data is stored using secure, encrypted databases with regular security audits and updates.
- Regular Reviews: We regularly review our security practices and update them to maintain the highest standards of data protection.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to access or store information and to improve your experience on our platform. This includes:
- Essential Cookies: Required for basic platform functionality and security.
- Analytics Cookies: Used to understand how you use our Services and improve user experience.
You can control cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. You can typically manage your profile information by logging into your account. For other requests, please contact us.
You have the right to request:
- Access to your personal data, including messaging history and activity logs
- Correction of inaccurate personal data
- Deletion of your personal data (subject to legal and safety retention requirements)
- Restriction of processing in certain circumstances
- Data portability for data you provided to us
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and we will notify you of any material changes.
We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
10. Contact Us
If you have questions or comments about this Privacy Policy, you may contact us at:
Legal Disclaimer: Please be aware that this Privacy Policy is a provisional document and has not yet been reviewed or approved by legal counsel. It is provided for informational purposes only and is subject to revision. It does not constitute legal advice and should not be relied upon as such. We strongly recommend consulting with qualified legal counsel for any privacy-related legal questions or concerns.